Questions?
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Prime-Xe has been active in the markets since 2013, making it an experienced and well-established platform.

We offer a wide choice of assets to buy, sell and exchange, giving you plenty of ways to diversify your portfolio, with competitive and transparent fees.

Your funds and data are protected by high-level security measures that meet international standards.

In addition, our support team is available 24/7 to answer all your questions.

If you are 18 or older, opening a Prime-Xe account is easy. Have your email address, your mobile phone number and a valid ID document ready to verify your account, and you’re all set!

In line with AML (anti-money laundering) and KYC (know your customer) regulations, we ask for an official ID document and a recent proof of address. Once the documents are approved, all of your account’s features are activated.

Each tier (Basic, Silver, Gold, Platinum, VIP) differs in its minimum deposit, leverage and included services. See our Account types page or contact your account manager to choose the offer that suits your experience and risk tolerance.

Funding your Prime-Xe account is quick and easy. Choose from a range of free, instant deposit options, such as bank transfer, card payment or direct deposit, to fund your account the way you prefer.

Once your account verification is complete, submit your request from your client area. Withdrawal requests are usually processed within 5 business days; this time may vary depending on the account status, the amount and the chosen payment method.

No. For security reasons, withdrawals to third-party accounts are strictly prohibited: funds can only be paid into an account held in the name of the trading account holder.

Depending on your account type and circumstances, certain fees (management, swap, liquidity providers) may apply, particularly when closing an account. Full details are in our Cancellation Policy.

Once your account is verified, add funds using our fast, free deposit options. As soon as your account is funded, go to the buy/sell page and place your order on the asset of your choice from our wide selection.

Prime-Xe gives you access to one of the widest ranges of tradable assets on the market, and we are constantly expanding it. From established names to the newest projects, our platform lets beginners and experienced traders alike explore an ever-growing selection.

Log in to your account from any web browser (on desktop or mobile) and go to your profile to view your balances, your transaction history and much more.

Yes. The platform is accessible from your smartphone or tablet browser, and a mobile app is available. You can manage the permissions requested by the app at any time.

Yes. Financial markets are volatile, and leveraged trading can lead to losses greater than your initial deposit. No result is guaranteed. Read our Risk Disclosure Policy before you trade.